Hi Gerhard,
Thanks for the reply. I did a standard install with rpm. But I'm getting this error, no matter what permission I give to
/opt/otrs/var/log.
I need some help!
Thanks,

On 8/15/07, Gerhard Weber <g.weber@computer-manufaktur.de> wrote:
Hi touraman traore,

> Software error:
>
> Permission denied at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm
> line 81, <PRODUCT> line 4.

Looks like missing write permission, maybe in /opt/otrs/var/log

Hope that helps,
gerhard


--------------------------------------------
Thus spake the master programmer:
"Though a program be but three lines long,
someday it will have to be maintained."

Gerhard Weber

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