Hi Hugh, maybe this helps: http://bugs.otrs.org/show_bug.cgi?id=6019 -Martin (http://edenhofer.de/) On 01.10.2010, at 19:10, Hugh Kelley wrote:
I'm not sure if this a bug or user error, but I can't get a search template to save its fields.
My steps:
1) Click the search button 2) Click "Create New" 3) Type in a template name 4) Add two filter criteria; owner and state, for example 5) Hit Create New Template 6) Run search, results are returned.
7) Click the search button again, the template is there but the fields/attributes are gone.
Hugh --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs