Right, but... @Chris: Post #4 was the trick in case you lost it...
Hi,
Permission level seems to be right (mine is the same), what's different from mine is the owner, yours is mysql, mine is the user running the web server (in my case www-data). I guess if you use chown instead of chmod your file will be accesible without leave it wide openOn 16 July 2010 16:11, Christopher Ross <cross@expresshealthservices.com> wrote:
I just went to the directory and did "chmod 777 ZZZAAuto.pm" and now I can access it from the GUI. However, I don't want to leave all the permissions wide open. Any ideas?
Christopher Ross
IT/Design Support Coordinator
Ext. 183
My job is to make your life easier. If there is anything that I can help you with please do not hesitate to contact me directly.
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-----Original Message-----
From: Steve Clark [mailto:sclark@netwolves.com]
Sent: Friday, July 16, 2010 4:37 PM
To: Christopher Ross
Subject: Re: [otrs] Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm:Permission denied!
On 07/16/2010 04:32 PM, Christopher Ross wrote:
> -rw-rw-r-1 mysql users 122297 2010-06-11 18:13
Makes it appear you didn't.
--
Stephen Clark
NetWolves
Sr. Software Engineer III
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.clark@netwolves.com
www.netwolves.com
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