Hi Peter,

there is a way, by using a Freetext field.

Enter the url into a freetextfield of your choice (eg. Freetext1)

Modify the dtl's of ticket Zoom or any other mask you want to see the link to render the Freetext field into a <a ...> html tag.

I Know this is a very short description. How to modify dtls see the developer manual of otrs, chapter "Templates".

Greetings
MW

Petar Kazakov wrote:

Is there someone that know how to do that ?!

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Petar Kazakov
Sent: Thursday, November 02, 2006 3:36 PM
To: otrs@otrs.org
Subject: [otrs] createing links

Hi, I have hard time with creating links.

I want to create a link to url or file, and till now … no luck.

Can I create a link to some url or something else then another ticket?

And if I can, can you tell me how ?

Peter
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