Hi Markus,

 

Unfortunately this is an open bug:

http://bugs.otrs.org/show_bug.cgi?id=3460

 

The bug report also suggests the solution but does not contain one.

 

Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

On Tue, Jan 6, 2009 at 15:51, Markus Nagel <edv@tekomedia.de> wrote:

Hello list,
I am very pleased to see that the wysiwyg-editor in FAQ-Module 1.5.4
also deals with pictures and even picture uploads.
This works very well in AgentFrontend.
But when I change to customer or public frontend, the pictures are not
visible and there neither is a placeholder for them. They are simply not
there.
Returning to AgentFrontend, thea are still there.
Is it a matter of configuration or user rights?

I'm using otrs 2.3.3 with ITSM 1.2.2

Thanks in advance

Markus Nagel

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