* Vogl, Yves
Hi,
please try to run the "ab" from your client which is expecting the poor performance. If you run it from another server you should also try to browse OTRS from this server (cURL, wget, lynx) to make sure that the performance issues are not L3 related. Otherwise the results aren't comparable.
On the OTRS server please run:
# time sudo -uotrs ./otrs.Console.pl Maint::Database::Check # sudo -uotrs ./otrs.Console.pl Dev::Tools::CacheBenchmark
Which values are considered normal? # time sudo -uotrs /opt/otrs/bin/otrs.Console.pl Maint::Database::Check Trying to connect to database 'DBI:mysql:database=otrs;host=localhost;' with user 'otrs'... Connection successful. real 0m7.694s user 0m0.176s sys 0m0.012s # sudo -uotrs /opt/otrs/bin/otrs.Console.pl Dev::Tools::CacheBenchmark Testing cache module FileStorable Preloading cache with 100k x 1kB items... done. Cache module Item Size[b] Operations Time[s] Op/s Set OK Get OK Del OK --------------- ------------ ---------- ------- ------- ------- ------- ------- FileStorable 64 26000 1.51 17261 100.00% 100.00% 100.00% FileStorable 256 21000 1.22 17220 100.00% 100.00% 100.00% FileStorable 512 21000 1.22 17281 100.00% 100.00% 100.00% FileStorable 1024 16000 0.94 17100 100.00% 100.00% 100.00% FileStorable 4096 16000 0.97 16443 100.00% 100.00% 100.00% FileStorable 10240 11000 0.75 14663 100.00% 100.00% 100.00% FileStorable 102400 6000 0.97 6157 100.00% 100.00% 100.00% FileStorable 1048576 1000 2.35 425 100.00% 100.00% 100.00% FileStorable 4194304 1000 10.15 99 100.00% 100.00% 100.00% Removing preloaded 100k x 1kB items... done. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155