
Do you mean your locked tickets?
2007/8/23, Peter Hoogkamer
General means the "My Queues" at the beginning of the bar. After this all my custom made queue whicht I want to display and use are shown. But when I login I always see the contents of the "My Queues" queue (so all the queue's together). What I want is to see the contents of my personal queue with all my personal tickets.
Peter Hoogkamer
2007/8/23, Nils Breunese (Lemonbit)
: Peter Hoogkamer wrote:
I am starting to use OTRS now and I have made several queues. But now I would like to see my personal queue listed when I log in to OTRS and not the general queue.
Can somebody tell me how to do this??
What is a general and a personal queue?
Nils Breunese.
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