> > Is it possible to add icons to the NavBar on the Dashboard? Our
> > agents would like to enter the search dialog directly from the
> > dashboard.
Yes; I have done just that at our site.
- In Admin go to SysConfig, "Ticket ->
Frontend::Agent::ModuleRegistration".
- Scroll down to "Frontend::Module###AgentTicketSearch"
- Under the existing definition, click "Add"
- Copy the values from the original entry into the new block,
except:
- In the NavBar field, put "Dashboard"
You should give a high value to Prio to move the icon to the right.
Mike Morris
The Music Place
1617 Willowhurst Avenue
San Jose, CA 95125
(408) 445-ARTS (2787)
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- Will Rogers
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