Hi Benoit,
All you need to do is go into your admin menu and then into Postmaster
POP3 setup. This is in the last column of links. Put the details of
your POP3 server in there (it doesn't have to be local to the server
OTRS is installed on) and tell it what Queue you want it to be dropped
in.
That should be what your after.
~Chris
On 4/18/07, Benoit.Y
Dear All;
I am testing out OTRS and have found this is a very good piece of software!
However, I would like to know if I have an email address support@abc.com which abc.com is not hosted by our server, how can I setup OTRS so that any ticket sent to support@abc.com will then be transfer to the OTRS ticket queue?
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