Hi All,<br><br>I am  viewing lot of error as mentioned in  OTRS system log.<br><table border="0" cellpadding="2" cellspacing="0" width="100%"><tbody><tr class="contentbody"><td class="searchpassive"><font color="red">Thu Nov 12 14:00:02 2009</font></td>

          <td class="searchpassive"><font color="red">error</font></td>
          <td class="searchpassive"><font color="red">OTRS-GenericAgent-10</font></td>
          <td class="searchpassive"><font color="red">Unrecognized character \xE2 at /opt/otrs/Kernel/Config/GenericAgent.pm line 38.</font></td>
        </tr>
        
        


        
        <tr class="contentbody">
          <td class="searchactive"><font color="red">Thu Nov 12 13:55:08 2009</font></td>
          <td class="searchactive"><font color="red">error</font></td>
          <td class="searchactive"><font color="red">OTRS-CGI-10</font></td>
          <td class="searchactive"><font color="red">Can&#39;t write &#39;/opt/otrs/var/tmp/Cache//Dashboard/e33fa99576e756123a525f9bf8884bbf&#39;: Permission denied</font></td>
        </tr>
        
        


        
        <tr class="contentbody">
          <td class="searchpassive"><font color="red">Thu Nov 12 13:55:08 2009</font></td>
          <td class="searchpassive"><font color="red">error</font></td>
          <td class="searchpassive"><font color="red">OTRS-CGI-10</font></td>
          <td class="searchpassive"><font color="red">Can&#39;t write &#39;/opt/otrs/var/tmp/Cache//TicketSearch/f02743d89eba236b124f264a36810af2&#39;: Permission denied</font></td>
        </tr>
        
        


        
        <tr class="contentbody">
          <td class="searchactive"><font color="red">Thu Nov 12 13:55:08 2009</font></td>
          <td class="searchactive"><font color="red">error</font></td>
          <td class="searchactive"><font color="red">OTRS-CGI-10</font></td>
          <td class="searchactive"><font color="red">Can&#39;t write &#39;/opt/otrs/var/tmp/Cache//TicketSearch/9f858d2cacf363c141793c3545f80412&#39;: Permission denied</font></td>
        </tr>
        
        


        
        <tr class="contentbody">
          <td class="searchpassive"><font color="red">Thu Nov 12 13:55:08 2009</font></td>
          <td class="searchpassive"><font color="red">error</font></td>
          <td class="searchpassive"><font color="red">OTRS-CGI-10</font></td>
          <td class="searchpassive"><font color="red">Can&#39;t write &#39;/opt/otrs/var/tmp/Cache//TicketSearch/09d7c5071a979a929f3b4f7f63987e23&#39;: Permission denied</font></td>
        </tr>
        
        


        
        <tr class="contentbody">
          <td class="searchactive"><font color="red">Thu Nov 12 13:55:08 2009</font></td>
          <td class="searchactive"><font color="red">error</font></td>
          <td class="searchactive"><font color="red">OTRS-CGI-10</font></td>
          <td class="searchactive"><font color="red">Can&#39;t write &#39;/opt/otrs/var/tmp/Cache//TicketSearch/bf5e62eeae4aeaa8ac080a14526b7c06&#39;: Permission denied</font></td></tr></tbody></table><br>Can  someone help me to fix this. I am using OTRS 2.4.5 ON RHEL 5 and all Cache folder is having rw  permission for user and group. <br>
<br clear="all">Regards,<br>Sourabh Sarwate<br><br><br>