Re: [otrs] CONFIGURATION ITEM

Admin Panel > System Log On Tue, Jan 19, 2016 at 10:46 AM, André Cavalcante wrote:

Alvaro,

Where do I find the logs?

2016-01-18 20:08 GMT-03:00 Alvaro Cordero :

...

Look at the logs, you will see a detail on what failed in the CSV.

Regards

2016-01-18 15:49 GMT-06:00 André Cavalcante :

...

Hi there!

I need some help in importing .SCV files to CMDB.

I have create the template, but everytime I try to import data no single line is imported.

Import summary for ITSMConfigItem Records: 5 Success: 0 Failed: 5 Last processed line number of import file: 5

Any hint?

Thanks! -- *André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL EXPERT*

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*Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123 <22585757%20ext%20123>* *Email:* alvaro@gridshield.net

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