Hi,

That would be only for a group or single agent attached to a queue, right ? But in that case you would have to create a queue per agent ? Isn't there a better way for single agent ?

Regards

Alexis

De: "Gerald Young" <crythias@gmail.com>
À: "otrs" <otrs@lists.otrs.org>
Envoyé: Jeudi 4 Avril 2019 14:43:54
Objet: Re: [otrs] OTRS6 - Signature by user or group

Since those are both attached to a queue, put the affected ticket in that queue.

On Thu, Apr 4, 2019 at 5:30 AM Ml Ml <mliebherr99@googlemail.com> wrote:

Hello,

can i set a signature by user or group in OTRS 6?

Thanks,
Mario
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