On Wed, Dec 03, 2003 at 04:54:26PM +0100, Yann RICHARD wrote:
First, Thanks to all dev team for OTRS. It's the first product I found with a very good and clean code.
I use LDAP backend for user and customer. For user I need to have all account set to initialize access right to different queues, groups etc.. Now, I can only set theirs right after the user log into OTRS for the first time (OTRS create the account and set default right...).
Is there a way to create all account from the LDAP that is defined in the OTRS config instead of create account when the user login the first time ?
I know this a little inconvenient, but you could script yourself a script which read stuff from ldap and pipes it into the db backend. Unfortunately we still rely on a db backand for users :/ -- Regards, Wiktor Wodecki net mobile AG - 40470 Duesseldorf - Germany 923B DCF8 070C 9FDD 5E05 9AE3 E923 5A35 182C 9783