
hi, did you changed the salutation field in queue configuration too ? MV On Wed, Sep 2, 2009 at 11:49 AM, Marretta, Rosanna < Rosanna.Marretta@yrclogistics.com> wrote:
Hi,
I am trying to replace the default salutation but with no success. I have made the default salutation 'invalid', created another and made that valid, but for some reason the default one keeps showing up?
What am I doing wrong please?
Thanks Rosanna
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