Elva thanks, I was going crazy and the answer was so simple ... Julio Cesar Angulo Quiroz Telf.: 997066155 De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Elva Novoa Enviado el: Miércoles, 03 de Noviembre de 2010 05:52 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] how to create a template for module change Hello Julio, If you want to create a new change, just ignore the template part that comes at the beginning of the module and provide all the needed data for the change. After you have successfully created it, you can register a template using this change. Regards, Elva On 11/3/2010 3:56 PM, DM_Julio Angulo wrote: Hi, I'm using the module change, but i cant created a new change, because don't select a template. As create templates for the module changes, or where enabled? Thanks Julio Cesar Angulo Quiroz Telf.: 997066155 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Elva María Novoa del Toro Research & Development OTRS Lab, S.A. de C.V. Parque de Software, Módulo A1, Circuito Norte 100 Parque Industrial Zapotlan 2000 49000 Ciudad Guzmán, Jalisco MEXICO T: +52 33 4777 3861 I: www.otrs.com/ INSTALE OTRS::ITSM 2.0, ahora con el módulo para la administración de cambio! El único sistema de código abierto compatible con ITIL® V3 y certificado por PinkVERIFY.