4 Sep
2003
4 Sep
'03
7:11 p.m.
Hi Eduard, On Thu, Sep 04, 2003 at 12:23:20PM +0200, Karb, Eduard wrote:
1. how can i delete customer-accounts? i dint find a delete-option in the web-interface...
Set the customer to invalid. And the customer is disabled. OTRS 1.2 will have delete option with database reference checks.
2. If i reply to tickets, OTRS uses the right email-address for sending ( otrs@xxx.de). but if a customer creates an account, he gets a reply from another email-address ( user@xxxx.de) how can i change that??
Admin Interface -=> Auto Response -=> Select one -=> Auto Response Sender. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl