
20 Feb
2008
20 Feb
'08
11:59 p.m.
Hello All, New to OTRS. Got it installed and talking to LDAP for authentication. Is there a way assign LDAP groups to OTRS groups in Config.pm? Looks like the way the Config.pm is configured is that at first login, you are assigned to the OTRS "user" group via this little snippet: # initial user groups for first login.) $Self->{UserSyncLDAPGroups} = [ 'users', ]; Is there a way outside of modifying the MySQL database directly to add particular users to the OTRS admin group after the initial login? Thanks, Joe