Hi, I'm configuring OTRS on a WAMP (Win/Apache/MySql/Perl_Php) environment. After taking otrs-2.2.6.zip and other s/w and initial modifications, I'm getting this error when I ran http://localhost/otrs/index.pl. Software error: Can't locate object method "new" via package "Kernel::System::Log::SysLog" at d:/otrs/Kernel/System/Log.pm line 73, <PRODUCT> line 36. For help, please send mail to the webmaster ( ramesh.nernuru@cognizant.com), giving this error message and the time and date of the error. I put a hello.pl in otrs root and it is working fine. I'm attaching Config.pm and Default.pm files also. Please suggest me where I'm lost. Thanks N Ramesh This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.