
Hi Chris, On Tue, Apr 17, 2007 at 11:33:22AM -0700, Chris Fischer wrote:
I've installed OTRS 2.1.7 tarball on Debian Etch and everything seems to be okay, except when going to http://localhost/otrs/public.pl
I get the following:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Apr 17 10:58:14 2007
Message: Module 'Kernel::Modules::' not found!
Traceback (8931): Module: Kernel::System::Web::InterfacePublic::Run (v1.9.2.1) Line: 191 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_public_2epl::handler (v) Line: 47 Module: (eval) (v1.3) Line: 203 Module: ModPerl::RegistryCooker::run (v1.3) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.3) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30
Please note that bin/otrs.checkModules does not find any missing modules.
This script checks for perl CPAN modules. The problem you have is related to the module regisration of OTRS. It seems like no default module is available for the public interface, I have the same problem with 2.1.7 on my system. I created a bug report for this issue: http://bugs.otrs.org/show_bug.cgi?id=1772
Chris
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