Hi Brice, On Wed, Feb 04, 2004 at 09:59:39AM +0100, Brice Levy wrote:
- In the customer frontend, I cannot create a new ticket, because the select box for the "To:" field is empty. I have defined one system email address in the Admin Area The generated html is : -- <tr> <td>To:</td><td><select name="Dest" > </select> </td> </tr> --
Can you check this again? Normally your user has no permission to any queue to create a ticket in it (so the To: selection is empty).
Relaunched Apache, logged in the customer interface again, and the "To:" field is still empty. I did not activate CustomerGroupSupport in the config file, is it related ? it it mandatory ?
Oh. Sorry. It's a bug. If CustomerGroupSupport is not activate, the the "To:" selection should have all queues. Update Kernel/System/Queue.pm from cvs to 1.41 (http://cvs.otrs.org/cvsweb.cgi/otrs/Kernel/System/Queue.pm). Thanks for feedback! :)
Brice
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