On 4/29/03 9:14 AM, "Martin Edenhofer" wrote:
Grr... .)
I'm looking forward to doing the 1.1 update, we're at 1.02 now and I love it. I'm holding off a bit only because the guy who did our install is now mostly unavailable so I have to get our new resource up-to-speed a little on all of our systems.
No, download Kernel/System/Ticket/Number/AutoIncrement.pm revision 1.8 and add the following config option to Kernel/Config.pm.
Thank you Martin.
PS: Anyway, upgrading to 1.1 will improve your system. See http://demo.otrs.org/! ;)
We will do! -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com Reviewed in DV magazine's September 2001 issue, FOUR Stars! http://www.dv.com/magazine/2001/0901/hullfish0901.html