hi,
i have found a solution to fetch the public mail folder,
type : imap, username : DOMAIN/NTUSERNAME/MAILBOXALIAS

!but! it seems that otrs does not accept a space in the ntusername.
i guess it is a bug or needs to be filled with something,
but it does not stands in the manual, is there anyone who can tell me where to find info about this?
do i look in otrs or is it more a perl module problem?

thanks

2009/1/21 sol sol <sollebol@gmail.com>
Hi LQ,

thanks for your response,
i will subscribe indeed on a exchange forum. Do you have any link to a good one?
so far i have tried with % %10 %13 %20 %80 . and + on your advice,
but no luck :(

You are right about the alias name, but when filling in this as username it fails to .

I am a bit guessing that my issue is about imapS, but i can not find any info on how to activate this.
Any hints about this?

thanks!

2009/1/20 LQ Marshall <qmarshall@inetspace.net>

> How ever we have public folders,
> with settings: recieve.mailhost.com <http://recieve.mailhost.com/>  ,
user: aaaa bbbb and pass: pass
> notice the space in the username.
> When fetching this public mailfolder i allways get authentication failure.
(user and pass is correctly filled in)
> i´m guessing it is or because of imapS or something with the space in the
username.
> but using %20 to fill the space does not make a difference...

Just shooting from the hip here... but did you try a '+' sign?

Also I ¿think? that if you look at the properties for the public folder
you'll find that there is a 'non-space' account name for the public folder.
I forget how, but you may need to enable this property field somewhere...
Check with an exchange list/group for details.

gl,
LQ



________________________________

       From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf
Of sol sol
       Sent: Tuesday, January 20, 2009 10:39 AM
       To: User questions and discussions about OTRS.
       Subject: [otrs] IMAP / IMAPS fetch mails

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs