Why is this a hack? It's exactly what it's for. Company Tickets = CustomerID
On Thu, Mar 28, 2013 at 5:45 PM, Steven Carr
Hi list,
We're in the process of planning upgrading from 3.1 to 3.2. We currently have a hack in place enabling CustomerCompanySupport in Config.pm to allow us to specify which company a customer belongs to which then allows customer users to see tickets from other users within the same company.
With the changes to 3.2 is this hack still necessary? or does 3.2 have this functionality built in by default?
Thanks
Steve --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs