17 Feb
2004
17 Feb
'04
10:50 p.m.
Hi Daniel, On Tue, Feb 17, 2004 at 06:39:50PM +0200, Daniel Balan wrote:
Here is scenario: I have 3 tickets in Postmaster queue (1,2,3) > zoom on ticket 2 > move it in "Testing" queue. 1. Using OTRS 1.1 I am still on the zoom of ticket 2 placed in the new queue; -- this is what I wish; 2. Using OTRS 1.2 I am in the Postmaster queue looking at ticket 1 and3. -- I do not want this.
Is there a config option in order to fix it or this is a new "feature".
I changed it. Now it's like OTRS 1.1. Update Kernel/Modules/AgentMove.pm to 1.27 and it will be the old way (the wanted way).
Daniel
Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!