Hi,
Occasionally we receive e-mails that are BCC'ed to us. Since there is no
valid "To:" or "Cc:" OTRS cannot determine the correct queue and puts the
message in the Raw queue.
Looking at the headers, we see this:
Received: from example.com (mail.example.com [xxx.xxx.xxx.xxx]) by
our.domain (Postfix) with ESMTP id E62C989BDF1 for ;
Wed, 24 Mar 2004 17:55:37 -0500 (EST)
<snip>
To: Mail Recipients: ;
We have a queue for systememail@our.domain however messages that arrive in
this fashion don't get in there.
Is there a way we can capture the correct address from the Received: line?
Is this the way BCC'ed e-mails work universally or a postfix specific
implementation? Perhaps procmail can somehow handle this and rewrite the To:
line?
I'd appreciate any suggestions.
Paul
