Hi Paul,

What do you get your customer details from? LDAP or OTRS DB?

Kind regards,
Rory Clerkin

On 26 September 2011 09:25, <Paul.Andurnache@aviva.ro> wrote:

Hello,

       Is there a way to add the Phone Number of a customer into it`s details so it can be visible in the requests ?


Regards,



Paul Andurnache


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