The answer to my
question is probably staring me and my manager in the face, but as there are
only 2 of us at the moment trying to to do 4 peoples jobs, it is possible I have
missed the solution while searching the FAQ's and Manual.
I would like to know
if it is posiible to populate OTRS user information by importing data from
Active Directory.
If it is, and it is
in the Manual or the FAQ database. Could someone please point me in the right
direction by link or location within manual.
Very Best
regards
Kevin Carrell