Shawn,
Where should this email address be marked as trusted? Is this something I have to do within the OTRS?
Thanks for your response!
Gustavo
Hello,
Is the mailbox marked as trusted?
On Wed, 2009-09-09 at 13:08 -0500, Gustavo Montes wrote:
> Hello,
>
> I'm trying to setup a PostMaster Filter but somehow the filter is not
> working. This is what I'm trying to achieve:
>
> - Change the Article Type from "email-external" which is the default
> to "email-internal" depending on who is sending/receiving the email.
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