The mkStats.pl script will do just what you need. You can use it to send stat reports via email.  Call it from a crontab entry. See: <br><br><a href="http://doc.otrs.org/2.3/en/html/x2376.html#stats-mkstats">http://doc.otrs.org/2.3/en/html/x2376.html#stats-mkstats</a><a name="stats-mkstats"><br>
<br>Kind regards,<br></a>--<br>Michiel Beijen<br>Software Consultant<br>+31 6 - 457 42 418<br>Bee Free IT + <a href="http://beefreeit.nl">http://beefreeit.nl</a><br>
<br><br><div class="gmail_quote">On Fri, May 22, 2009 at 12:33, Nikolay Yatsyshyn <span dir="ltr">&lt;<a href="mailto:koffu@ukr.net">koffu@ukr.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi all!<br>
<br>
I use OTRS for a half year. This is nice system, but I need one feature and can&#39;t find it. I need to make daily/weekly/monthly reports and send it by e-mail. I create my own script which maked querries to mysql and generate reports directly from database, but can I get this function via OTRS(something like GenericAgent functions for tickets)?<br>

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