On Fri, Aug 14, 2009 at 4:22 PM, Rodrigo Correa <rod_luiz@hotmail.com> wrote:

Hello,
I have a queue in my OTRS that has a lot of ticket's open. I need to "remove" in a more quick and easy, you can remove directly from the database?

Currently I access the queue, marking all the ticket and run an action (Bulk-Action) to remove them from my queue (Next ticket state>>> Removed).

Thanks

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