Ed Carlsen wrote:
I am running Linux Fedore Core 4 and trying to get OTRS running. IWhen I try http://mysite.com/otrs/installer.pl I get
Forbidden You don't have permission to access /otrs/installer.pl on this server
I have tried adding an .htaccess file without success.
Did you use the rpm or install from source? Check your apache logfile for errors (/var/log/httpd/error_log).
I do not think my Apache server (httpd) is running perl. How can I check?
To check if you have perl installed run 'rpm -q perl'. It should return the package name and a version number if it is installed or say something like 'package perl is not installed' when you don't have perl. Also, run /opt/otrs/bin.otrs.checkModules to see if you have all required Perl modules installed.
What are the correct lines in httpd.conf for running perl?
Do don't need to edit httpd.conf.