Hi Adam,
On Thu, Jun 6, 2013 at 7:27 PM, Adam Moffett
I have an existing billing system where the user's passwords happen to be stored in MSSQL in plain text. This is an existing system written by another company and I am not at liberty to change it. Is there any way to configure OTRS to use an external backend with plain text passwords?
I saw an old thread on the topic in the archives and the answer a few years ago was "No"...any chance that's changed?
It should be possible, check this section of the documentation: http://doc.otrs.org/3.2/en/html/external-backends.html#configuration-custome... You should set $Self->{'Customer::AuthModule::DB::CryptType''} to 'plain' in order to authenticate against the unencrypted passwords. I *need* to add that storing unencrypted passwords is a high security risk, and a bad idea, but I think you already know that!! -- Mike