
6 Nov
2012
6 Nov
'12
8:28 a.m.
Hi, I have a couple of db Generic Agent jobs (configured through admin frontend GUI) and I would like to know the tickets affected by these jobs on each execution. Looking in otrs.log I can see one line for each job execution, like this: [Tue Nov 6 10:20:02 2012][Notice][Kernel::System::GenericAgent::JobRun] Run GenericAgent Job '...' from db. I would like to know, at least, the ticket numbers for the affected tickets. Is there any way to achieve this with configurations? Thanks, Bogdan