Hi all,<div><br></div><div>we are trying to use the default service for tickets but it does not seems to work...</div><div><br></div><div>I&#39;ve enabled core::ticket service and defined the default service in customers users &lt;-&gt; services.</div>

<div><br></div><div>Is there anything else that I&#39;ve to configure to st the defined service for any ticket created (from all the method allowed [<a href="http://customer.pl">customer.pl</a>, mail and phone request]) ?</div>

<div><br></div><div>Thank you.</div><div><br></div><div>Marco Vannini</div><div><br></div><div><br></div>