Nadeem Ahmad wrote:
Is some one get nay chance to look into my questions?
This is not a support email address, you should not expect a response and not within 2 hours of the original post, it is a public mailing list. If you want commercial support you have to pay for it... http://otrs.org/support/
We have configured a email account ( helpdesk.otrs@i2cinc.com mailto:helpdesk.otrs@i2cinc.com ) in OTRS 2.3.3 for POP3S. I was unable to POP3S in my server. What could be the issue.See the below :
*-bash-3.00# /opt/otrs/bin/PostMasterMailbox.pl*
*POP3S: No messages (test@i2cinc.com/mail.i2cinc.com)*
*POP3S: Connection to mail.i2cinc.com closed.*
* *
*-bash-3.00# telnet mail.i2cinc.com 995*
*Trying 206.111.151.217...*
*Connected to mail.i2cinc.com.*
*Escape character is '^]'.*
* *
*^]*
* *
*Connection to mail.i2cinc.com closed by foreign host.*
*-bash-3.00#*
The server closed the connection, can you look in the server logs to see why the server terminated the connection.
Just to make sure that account is properly configured in email server , I have test in my outlook and in Primary OTRS server version 2.3.3.But facing issue to configure account on my backup server.
I presume you are running this on a Linux platform? if so what version of Linux? are the servers identical? do they have all of the same packages and Perl modules installed. Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573