When I run crontab –l –u otrs

I get an error that says no crontabs for otrs

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From: Mamakwa M. Sefiri
Sent: 26 April 2006 04:08 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Cron Jobs

I also have problem about cron jobs. When I get to :

linux:/opt/otrs/bin# su otrs

linux:~/bin$ ./Cron.sh start

as instructed from the manual I get an error that I must run the srip as an otrs user

please advise

Thanks

Mamakwa