Well, to be able to ping a server doesn't mean that the POP service is up or the POP port is still open... Why don't you try to do a telnet 10.100.3.12 110 and see what's happen? Ciao, d. ________________________________ Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Tina Kerr Inviato: giovedì 5 giugno 2008 17.48 A: User questions and discussions about OTRS.org Oggetto: [otrs] ERROR: OTRS-PM3-10 Perl - Message: Can't connect to<mailserver> For some odd reason, my mailer is not working properly. Nothing has changed but when I try to test the PostMasterPOP3.pl manually, I get the following message, although I am able to ping the mail server. HELP! [root@srvotrs bin]# ./PostMasterPOP3.pl ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: linux Time: Thu Jun 5 10:40:26 2008 Message: Can't connect to srvemail1.calpont.com Traceback (6080): Module: main::FetchMail (v1.25) Line: 152 Module: ./PostMasterPOP3.pl (v1.25) Line: 125 [root@srvotrs bin]# ping srvemail1.calpont.com PING srvemail1.calpont.com (10.100.3.12) 56(84) bytes of data. 64 bytes from srvemail1.calpont.com (10.100.3.12): icmp_seq=1 ttl=128 time=1.30 ms Powered by OTRS 2.2.4 http://otrs.org/ Tina Kerr Dynojet Research, Inc. - Confidentiality notice: This email message and any attachments are intended only for the person or entity to which it is addressed and may contain confidential, proprietary and/or privileged information. Any review, distribution, reliance on, or otherwise use of this information by persons or entities other than the intended recipients is prohibited. If you received this message in error, please immediately notify the sender and delete it and all copies of it in your system.