Hi All,
 
Can somebody please guide me in the right direction.  I am trying to set up my OTRS so that images are shown in the body of the email rather than having them as attachments.
 
I have read the manual and the only place I can see that needs to be changed is Core::Web::AttachmentDownloadType.  I have set this to 'inline', but my images are still coming in as attachments.
 
What else do I need to do please?
 
Thank you,
 
Rosanna