Hello,
sometimes when I paste links ito OTRS they then become
---
Thee software can be downloaded here:<br />
<a href="mhtml:{523F5CA8-67D7-4D88-AF17-C56C49A9B93F}mid://00000060/!x-usc:http://www.real-link-to-file.com/file.exe">http://www.real-link-to-file.com/file.exe</a><br />
---
So that if the user clicks on it, the browser opens with an invalid address.
What's happning here?
In fact I would prefer to handle the tickets without html, at least if the original message was plain text only. Can this be done?
Thanks,
Jens
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/