
26 Jun
2007
26 Jun
'07
10:06 a.m.
tatat tanakanok wrote:
In the Example,OTRS's Ticket Zoom View shows only one message in this page.
I would like the OTRS's Ticket Zoom View to show all messages in the ticket in one page.
How can I do that?
The ticket zoom is especially there for zooming in on a single ticket. If you want to see all messages in one page you can click the Queues button and then click on the number after 'All tickets'. You can also enable the StatusView button which will give you a more compact overview of all messages. Nils Breunese.