Re: [otrs] can not unlock locked tickets

Hi Stefan, On Wed, Aug 21, 2002 at 02:41:00PM +0200, Steglich Stefan wrote:

i have installed otrs beta7 from the source on a redhat7.2 machine.

everything works fine but root@localhost recieves the following message from the CRON DAEMON every hour

Return-Path: Date: Wed, 21 Aug 2002 12:00:01 +0200 To: root@mhotrs [...] cat: /var/run/mysqld/mysqld.pid: Permission denied

and every thirty minutes this message

Return-Path: [...] Date: Wed, 21 Aug 2002 12:00:06 +0200 To: root@mhotrs

(in cleanup) Can't call method "disconnect" on an undefined value at /opt/OpenTRS/bin/..//Kernel/System/DB.pm line 93 during global destruction.

whats going wrong here and what can i do? do i have to edit the otrs cronjobs postmaster and unlock?

No! The cronjobs are ok. I can't reproduce this. Is it possible to get an temp. shell-Testaccount on this machine?

to the first message: i dont know exactly, when and from which script the mysqld.pid file is written, so i cant chmod it immediately.

This pid file should be written from the mysqld.

thanks a lot stefan steglich

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.