Hi,
This always means that your webserver user, (in my
case apache) has no write permissions to your otrs
installation dir (in my case no write access to
/opt/otrs).
so either chown apache /opt/otrs or
chgrp apache /opt/otrs && chmod g+w /opt/otrs
_Thanks
Richard Mollel
--- Jeff Alperin
I've just installed otrs and everything is working fine EXCEPT that I get the following error when I click on the link for the Package Manager:
Software error: ERROR: Need write permission in OTRS home Try: $OTRS_HOME/bin/SetPermissions.sh !!!
I've run SetPermissions.sh and it doesn't help. I successfully ran Package Manager once (though I didn't actually install any packages). Now all I get is the error. In the system log, I see the following line:
OTRS-CGI-10 Can't write file /opt/otrs///check_permissons.20334: Permission denied!
Any suggestions as to what file/folder is having the problem? Thanks. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
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