Buechling, Thomas wrote:
After a lot of search a localized the Error... It seems to be a bug in OTRS:
It only appears when i set ( at Config.pm for example ) the Path of the OTRS-Installation $Self->{'FQDN'} = 'helpdesk.rudolph.log:4080'; but not when using port 80 $Self->{'FQDN'} = 'helpdesk.rudolph.log';
The Mail script so seems to use this Value at OTRS 2.2.3 ( not at 2.2.2 ), but it can not handle Port Numbers!!!
unfortunately we can not use port 80.. so all the Links in Notification-Mails would be wrong with this setting.. But at least mails can be sent!
A port number is by definition not a part of a fully qualified domain name, so it would indeed be incorrect to add :4080 to $Self-> {'FQDN'}. I don't know if (or how well) OTRS handles being run on another port, but this doesn't seem to be the way to configure this. Maybe someone else on this list can shed some light on running OTRS on a different port. Maybe you could just 'hardcode' the :4080 into the notification template? Nils Breunese.