[otrs] RedHat 7.3 setup

I have read the manual, and looked at the archives and even noticed someone was having the same problem recently with RedHat version 7.2. I have the web interface up and running. In the /opt/OpenTRS/scripts/ there is a file redhat-rcotrs. Just by looking at the file, it appears that this file is the starup script for the otrs. In comparing this file with the suse-rcotrs file, there are several directives missing, cleanup, stop-force, etc. While I know that OpenTRS was not developed with Redhat specifically in mind, can anyone point me in the direction to try to make it work under RedHat 7.3. I would be more than happy to write a FAQ for RedHat. I just need an understanding of how OpenTRS works. Here are the messages that I am getting. From: root@eve.revealingtruth.org (Cron Daemon) To: csadmin@revealingtruth.org Date: Sat, August 24, 2002 8:30 am Subject: Cron $HOME/bin/UnlockTickets.pl --timeout >> /dev/null ---------------------------------------------------------------------------- ---- (in cleanup) Can't call method "disconnect" on an undefined value at /opt/OpenTRS/bin/..//Kernel/System/DB.pm line 93 during global destruction. From: root@eve.revealingtruth.org (Cron Daemon) To: csadmin@revealingtruth.org Date: Sat, August 24, 2002 8:00 am Subject: Cron /etc/rc.d/otrs cleanup >> /dev/null ------------------------------------------------------------------ --------------/bin/sh: /etc/rc.d/otrs: No such file or directory Sincerely,Adrian McCray