26 Jun
2004
26 Jun
'04
2 a.m.
On Friday, June 25, 2004 8:19 PM
D. Ryan Spott
I am obviously very dense here. I scrounged all around looking to see how I could make locked tickets show up in the general queue instead of being hidden. What change should I make to make this happen?
Set $Self->{ViewableLocks} = ["'lock'", "'unlock'", "'tmp_lock'"]; You're rendering your mailbox unuseful thereby. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388