Not sure if two of three issues impacted by install but wanted to post what happened to be complete.
During upgrade step 8) Apply the database changes (part 1/2) I received two error messages.
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Step 8
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[root@orca otrs]# cat scripts/DBUpdate-to-3.0.mysql.sql | mysql -p -f -u root otrs
Enter password:
ERROR 1061 (42000) at line 12: Duplicate key name 'ticket_until_time'
ERROR 1101 (42000) at line 343: BLOB/TEXT column 'content_type' can't have a default value
[root@orca otrs]#
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Error 1061 steps:
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mysql> alter table ticket
-> drop index ticket_until_time;
Query OK, 121 rows affected (0.01 sec)
Records: 121 Duplicates: 0 Warnings: 0
mysql> CREATE INDEX ticket_until_time ON ticket (until_time);
Query OK, 121 rows affected (0.02 sec)
Records: 121 Duplicates: 0 Warnings: 0
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Error 1101 steps
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Found this reference on mysql bug didn't know what to do next...any ideas?
http://bugs.mysql.com/bug.php?id=19498
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Final known error
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I am unable to log in with customer users. Agent users appear to be working fine. When I attempt login with customer user I get a cute little picture saying "Panic! No UserData!!!"
Don't know to do about this error someone suggested bug but I wanted to pass on to community first.