-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Mariuxi Campoverde schrieb:
I would like to be able to change to the field tn of the table ticket to have something like this:
Ticket#2007031900000001 Ticket#2007031900000002 Ticket#2007031900000003....
How do I change this?
Hi there, you can change the setting for the ticket number generator. The default value is date + counter + checksum. Go to SysConfig -> Ticket -> Core::Ticket and set Ticket::NumberGenerator to "Date". regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGANpVvXo8m5PgoXQRAlB0AJ9PTN/i+/muCQErXnY3sSbuS4ygZgCcD6G6 KAAOVfvmVVUYYMf5CPK6CF4= =adVM -----END PGP SIGNATURE-----