
12 Sep
2006
12 Sep
'06
7:49 p.m.
Dear all Is it possible to 'hook in' another mysql db to auto populate values such as CustomerID? We currently have an accountancy program running on another mysql 4.0.20a db. All customers (companies) and contacts (individuals) are already input here. Would be great if OTRS could use this info. Any ideas how and what I need to change/configure? I would really appreciate your comments for a complete beginner! Many thanks in advance. Regards Oliver