in case you are on fedora, do "setenforce 0" and that
will turn off selinux.
--- Alvaro Lopez
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://my_server/otrs/installer.pl
Forbidden You don't have permission to access /otrs/installer.pl on this server.
I had the same issue, and the trouble was permission, check it, probably you don't change the owner, and the group. Check too the apache config, you need to change User and Group.
I hope that it can help you.
Alvaro.
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