Create postmaster filters to look for the mail headers...
x-auto-response-suppress
x-autorespond
precedence or x-precedence with value "auto_reply", "bulk" or "junk"
auto-submitted with value "auto-replied"
From... http://stackoverflow.com/questions/1027395/detecting-outlook-autoreply-out-o...
On 24 June 2013 11:58, KalyanaChakravarthy MP
Hi All,
OTRS notification system sending customer notification and customer also replying email ticket update is fine. Customer some time set as auto reply like I am out office like some other auto reply . this type auto reply how stop anybody let know
Postmaster filter option I set subject out of office filter and hear set OTRS ignore – yes it is working fine,
Anybody help other way stop the auto reply mails.
Thank you,
Regards,
Kalyana chakravarthy M .P,
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